Shipping & Returns

SHIPPING

We offer FREE SHIPPING on orders over $200 that are shipped within the contiguous USA.
All other orders are charges various flat rates as notified at checkout.
Please note that, for international orders, any customs or import duties are the responsibility of the customer.
All In Stock items are shipped right away. Any Made on Demand items will ship out within 3 weeks of the day your order is placed. Orders containing both In Stock and Made on Demand items will ship in separate parcels, with no extra shipping charge for the Made on Demand items.

We are a small brand, and we do our best to get your purchases packaged and on the way to you as quickly as possible. We truly honor and value our customers. Thank you for your business!

RETURNS AND EXCHANGES

All items may be returned for refund or exchange within 30 days of receipt, as long as they are unworn, in original condition, with all hangtags attached.
Please contact us at hello@jeanjones.com to initiate a return or exchange.
You will be responsible for paying for your own shipping costs for returning or exchanging your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Thank you for your understanding.
Please note that Field Day items may not be returned.